Privacy Policy

Effective Date: August 1, 2025

Welcome to Revplies! We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you use our website, services, and platform.

1. Information We Collect

a. Personal Information

• Name
• Email address
• Business name
• Contact details
• Payment information (processed via third-party payment processors)

b. Business & Google Account Data

• Google My Business (GMB) account information
• Reviews and replies
• API keys and OAuth credentials for Google integration

c. Usage Data

• IP address
• Browser type
• Device identifiers
• Pages visited and actions taken on our platform

d. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analytics, and functionality.

2. How We Use Your Information

We use the collected data to:

• Provide, maintain, and improve our services
• Automatically reply to Google reviews on your behalf
• Manage your review dashboard
• Communicate updates, support, and marketing (if opted-in)
• Ensure platform security and performance
• Process transactions and billing

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

• Service Providers: Payment processors, analytics tools, customer support software (e.g., Zapier, Pabbly, Zoho)
• Google APIs: For automated replies and review management
• Legal Authorities: If required by law or to protect our rights

4. Data Storage and Security

We implement industry-standard security protocols to protect your data. However, no system is 100% secure. We recommend protecting your credentials and API keys.

5. Your Data Rights

Depending on your location (e.g., EU/EEA or California), you have rights including:

• Accessing your personal data
• Requesting correction or deletion
• Withdrawing consent
• Data portability
• Filing a complaint with a regulatory authority

You may contact us at support@revplies.com for requests or questions.

6. Data Retention

We retain your data as long as necessary to provide services and comply with legal obligations. You may delete your account at any time, and associated data will be purged within 30 days unless otherwise required.

7. Third-Party Integrations

Revplies integrates with platforms like:

• Google My Business

These third parties have their own privacy policies. We encourage you to review them.

8. Children’s Privacy

Our service is not intended for children under 13. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions, reach out to:

Revplies
www.revplies.com
📧 contact@revplies.com
📍 Ranchi, India

This privacy policy is designed to be clear, compliant, and trustworthy—giving users confidence in using Revplies to manage and automate their review responses.