Revplies for Hospitality · Resorts
Google Business Profile Management for Resorts
A practical guide to the categories, services, reviews, website details, and posts that help a resorts business's Google Business Profile get found by guests, Google, and AI.
Categories
Choosing the right category tells Google exactly what your resorts business does, so add the one that fits best along with the closest matching ones. Google Business Profile lets you set one primary category and up to nine additional categories.
Here's a list of categories commonly used by resorts businesses. You can also search inside your Google Business Profile for the exact match to your resorts business.
Categories List
Resort hotel
Health resort
Wellness hotel
Ski resort
Services
Listing your services clearly helps Google, AI, and guests understand exactly what kind of stay your resorts business offers. It also helps your profile optimize around what you actually provide, so when someone searches Google, or asks an AI tool, for a specific service, you're more likely to show up.
Below are some services worth mentioning, add the ones that genuinely apply to you.
Adventure and recreation activities
All-inclusive package
All-inclusive packages
Beach access
Entertainment programs
Fitness centre
Honeymoon package
Kids club
Kids club activities
Multiple restaurants
Poolside dining
Spa and wellness service
Reviews
Encourage guests to mention the specific stay they received when they leave a review, along with how the experience went. Reviews like this build trust with both Google and AI, and help AI understand what you're genuinely good at.
They can mention:
The adventure and recreation activities was excellent, and the staff made it even better.
I really appreciated the all-inclusive package during my stay, and I'd book again.
If these keywords are mentioned, then the reviews become an enquiry tool for you.
Local Website
At a minimum, your local website should cover:
Your name
Address
Phone number
Working hours
It should also list your resorts services and categories in full, along with a few of your posts. Wherever you can, go into detail on individual services, for example:
Adventure and recreation …
Under adventure and recreation activities, what exactly does it involve?
All-inclusive package
Under all-inclusive package, what should guests expect?
When all these local details are covered on your website, it becomes far more visible in local search and local SEO results, helping your profile reach more guests who are searching for the stay you offer.
Posts
It's worth publishing a mix of posts on your Google Business Profile, covering:
Services
Whatever resorts services you are providing.
FAQs
Common questions guests ask about your stays.
Informative content
Some informative content for guests.
Testimonials
Guest testimonials about their stay.
Offers
Any discounts you're offering on stays.
Events
Details of any seasonal packages or property events.
Approaching your content from these different angles improves the odds that your profile shows up for the right guest searching for you, and it strengthens your overall Google Business Profile management and local SEO.
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